Operational Excellence in the Tourism Industry under the New Normal Webinar

Date: August 18, 2020
Location: Webinar via Zoom

Register Now Pay Online

Operational Excellence in the Tourism Industry under the New Normal Webinar

Guidelines Governing the Operations of Restaurants, Hotels, Resorts and Tourism-Related Establishments under the New Normal

At this time of the pandemic, there is a need for guidelines to institutionalize the present health and safety protocols in the operations of businesses in the hospitality and tourism industry (restaurants, hotels, resorts, etc.) under the new normal scenario.

The PH IATF (Inter-Agency Task Force) through DOT (Department of Tourism issued these guidelines to be followed by all establishments as they re-start their business operations.

Furthermore, DOT shall accredit tourism enterprises that complied with the minimum standards for the operation of tourism facilities and services.

The webinar will discuss these operating guidelines for the information and awareness of various stakeholders and cascade the same to their respective workforce, suppliers and partners.

Key Webinar Topics

1. The New Normal Health and Safety Guidelines

– Restaurant Management
– Physical Configuration and Set-Up
– Employees
– Physical Distancing
– Contact with Food Products/Food Preparations
– Customers
– Service Procedures
– Method of Payment
– Food Delivery
– Sanitation, Disinfection and Safety Measures
– Air Quality
– Waste Management

2. Process of Accreditation
3. Q&A Session

Who Should Attend

Owners/Senior Executives of Restaurants, Hotels, Resorts, and Tourism-related Enterprises, Hospitality Employees and Staff, Vendors, Suppliers, and those involved in the business of hospitality and tourism industry.

The Resource Speakers and Panelists

1. Dir. Virgilio M. Maguigad (Presentor)
Head, DOT Standards & Accreditation
Department of Tourism

2. Dir. Woodrow C. Maquiling, Jr. (Panelist)
DOT Regional Director, NCR

3. Atty. Eugene T. Yap (Panelist)
President, Hotel and Restaurant
Association of the Philippines (HRAP)

4.Mr. Arthur Lopez (Panelist)
President, Philippine Hotel Owners
The Peninsula Manila

5. Ms. Cesar Cruz (Panelist)
President, Philippine Tour Operators
Association, Inc. (PHILTOA)

6. Dr. Mina T. Gabor (Panelist)
Former DOT Secretary
Chairman, ISST

Registration Fees and Discount Scheme

Local Participants
PHP 999 + VAT

Foreign Participants
US$ 50 + VAT

Discount Scheme

Best Buy Promo: Package of 5 Participants
(Send 5 Participants and get additional 1 for FREE)

Register Today!

For Sponsorship/Registration

Call: +632-8896-0639, 0917-522-7346
Email: norelyn@fmi.com.ph
Visit Website: www.fmi.com.ph

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