Strategic Management System through Process Management and Balanced Scorecard Model (BSC) Seminar – Workshop 2017

Seminar-Workshop Description and Content Outline

Does your organization have the management system required to make strategy execution a competitive advantage? Does your organization have the leadership capability that looks at process, think lean, focus on customer-centricity, and develop a sustained culture of operational excellence?

This Seminar-Workshop will examine the increasing relevance of strategy execution, performance management and scorecarding in a time of increasing market competition, business and economic uncertainty and change.

Participants will learn and acquire skills and knowledge needed to implement strategic planning, process management, and use Balanced Scorecard Model to improve overall management performance.

I. Creating a Link Between Strategy, Process and Balanced Scorecard (BSC) Model

1.1 Developing the Strategy: Mission, Vision, Values, Strategic Analysis, and Formulating Strategy

1.2 Translating the Strategy: Defining Strategic Objectives, Selecting Measures, Targets, and Strategic Initiatives – Workshop
1.3 The Balanced Scorecard (BSC) Model

– Defining BSC Framework
– Strategy Map in BSC
– Benefits of BSC

1.4 Defining and Deploying Performance Measures Through Process Structure
– The EFQM Excellence Model
– Design and deploy performance measures
– Update strategy road map

II. Managing and Improving Processes
– Concept and Framework of Business Process Management (BPM)
– SIPOC
– Process Map – Workshop
– Process Tree Diagram – Workshop
– ISO 9001 Process Approach

Improving Processes
– Lean Thinking: Creating Value by Eliminating Waste
– MUDA, TIMWOOD
– Value Stream Map (VSM) – Workshop

III. Leadership for Strategy Execution
– Developing a Culture of Operational Excellence
– Instill a preferred leadership style/culture in the organization
– Approaches and motivations for senior executives who led BSC implementation in the organization
– Identifying and managing leadership capabilities to ensure a participative culture of accountability
– Achieve sustained performance, values-based leadership and planning that recognizes human dynamics

Who Should Attend

CEOs, Presidents, Managing Directors, Strategic Planners, Business Owners, Entrepreneurs, Process Owners/Analysts, Risk Managers, Lean and Six Sigma Practitioners, Senior Level Managers and those who are practicing and beginning the journey of business excellence and continuous improvement within their organizations.

Discounts and Payment Scheme

PHP 16,599 + VAT 2 days attendance, inclusive of meals and kit
US$ 450 for Foreign Nationals, inclusive of meals and kit

– Package of 5 Delegates + 1 Free
– 10% Discount to Past Delegates
– 20% Discount to Academe/ Students/ Government

For Exhibit/Sponsorship/Registration

Call: +632-896-0637; 896-0639
Fax: +632-890-2101; 896-0637
Email: norelyn@fmi.com.ph
Visit Website: https://www.fmi.com.ph

Reviews – What They Say About The Program…

‘We are currently doing the business improvement project in our organization. This seminar gave us the roadmap and the tools needed to achieve our project milestones.’ – Rene L. Orias, Senior Operations Auditor, Del Monte Fresh Produce Philippines, Inc.

‘Good start for my group and organization as we move towards operational excellence. Insights, theories, learnings are applicable and eye-opener…’ – Eleanor O. Domingo, QMD Manager, Magsaysay Transport and Logistics Corp.

‘This was an excellent Seminar-Workshop. I found it well, worth my time and investment.’ – John Stanley Stubblefield, John Stubblefield Company

‘The seminar has a unique flow and approach on Strategic Management. Efficiently utilize time presenting concise but catchy and learning discussion for some of those speakers.’ – Abigaile Lynne E. Aguila, Asalus Corporation, Intellicare

‘My know-how in strategic planning was widened and elaborated.’ – Louie G. Llantada, Corporate Planning Assistant, Isuzu Philippines Corp.

‘I learned how to be more structured and ever evolving with our own process in the company.’ – Renelyn V. Tabuena, Customer Care Manager, Jobstreet.com

‘The seminar has provided me considerable insights that I can adapt in our current operations.’ – Andy Canilao, SVP and CFO, Pacific Concord Properties, Inc.

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The Resource Speakers and Experts

Dr. Anna Bella Siriban-Manalang, Ph.D.

Dr. Anna Bella Siriban-Manalang, Ph.D.

Associate Professor in Industrial Engineering
Director, Center for Lean Systems and Management
De La Salle University

She has conducted various training and consulting on strategic management, quality/systems improvement/ standardization, Balanced Scorecard, performance measurement and monitoring, and organizational development for various clients, such as, Unilever, Macro Asia, Globe Innove, and PLDT amongst others.

She authored two (2) publications, such as: ‘The Development of an Assessment Model for determining the Level of Total Quality Management adoption in large Philippine Manufacturing Companies: An Exploratory Study and ‘Lean Engineering Education: DNA for Change Planning for the Future of Mechanical Engineering Education with Sustainability, Systems and Ethics Competency’ for ASME, US with three (3) international collaborators. She is a member of the International Resource Panel of the United Nations Environmental Program.

Dr. Beng is Associate Professor of Industrial Engineering at the De La Salle University. She finished her BS & MS in Industrial Engineering from the University of the Philippines and Ph.D. in Industrial Engineering from the De La Salle University.

Bryan Gobaco

Bryan Gobaco

Vice Chairperson and Assistant Professor
Department of Industrial Engineering
De La Salle University

He conducted various trainings and consultancies on Systems Modeling and Optimization, Six Sigma, Quality Systems and Design of Experiments, Market and Industry Study/Research and Process Improvement and Documentation for such prestigious clients as Jollibee Foods, Inc., San Miguel Corporation, National Foods Limited-Australia, Zuellig Pharma Philippines, Nittetsu Metal Corporation, Bataan 2020 Inc., Johnson & Johnson Asia Pacific, and Sanyo Electronics Inc., among others. Bryan co-authored ‘A Closed Loop Supply Chain for re-manufacturable Electronic Gadgets’ which was presented at the 3rd National Operations Research Congress, and ‘Assessing Advanced Production Strategy in a Service Operation’ presented in the 11th Osaka University-DLSU Academic Research Workshop. He earned both his Bachelor of Science Degree in Industrial Engineering and his Master of Science Degree in Industrial Engineering at the De La Salle University. He was conferred ‘Graduate with Distinction Award’ for his Master of Science Degree in Industrial Engineering. Bryan is currently pursuing his Doctor of Philosophy in Industrial Engineering at the De La Salle University.

Franco del Rosario

Franco del Rosario

Managing Consultant, Six Sigma Consulting Manila

Franco is the Head of Corporate Development and Strategy for five (5) years with Davis Langdon in Manila, Philippines. He worked for fifteen (15) years with IBM North America in New York and Florida in Marketing and Financial functions. He had ten (10) years work stint with the Dole Food Company in the U. S., Nicaragua, Korea, and Japan in Marketing. He is a Green Associate of the Leadership in Energy and Environmental Designs (LEED GA) of the U.S. Green Building Council. His company, Six Sigma Consulting, specializes in C-Suite Executive development, independent facilitation of strategic planning, sales and marketing reviews, and enabling firms to leverage corporate culture for strategic advantage and drive increased profitability and efficiency. Franco’s main qualities are: initiative, sense of anticipation and urgency. As a change agent, he learned to ask questions that stimulate candid feedback and productive discussions; objectively think through the difficult issues and integrate new ideas into practical solutions; tap a group’s rational and intuitive thought processes and capture a group’s best thinking; and, channel diverse ideas into decisions everyone can support; maximizing commitment.

Franco holds an MBA from Columbia University, New York, USA. He also holds a Liacom dual degree in History and Political Science and Commerce major in Accounting from the De La Salle University. He was a former Vice President of the Management Association of the Philippines (MAP) in 2006.