Manila, PH – Today’s customer is highly informed and demanding, and have higher expectations to brands and businesses. Companies strive to build robust customer experience (CX) strategy to differentiate themselves from their competitors. Meet and exceed the expectations of your customers, and in turn, increase customer loyalty and satisfaction in ‘The 6th Customer Experience Management […]

Manila, PH – The biggest drivers of digital transformation are customer experiences, data analytics, and innovation in mobile. Marketers are gathering data and closely monitoring technologies to craft programs and campaigns to grow and scale their brands. The prevalence and ubiquity of mobile has enabled more personal interactions and experiences betweenbrands and consumers. Learn More: […]

Manila, PH – Leading industry Experts and E-Commerce entrepreneurs and players will converge in this event. They will present and share their innovative ideas and insights in E-Commerce, industry trends, forecasts and challenges, best practices and successful cases in New Commerce. The idea and conduct of commerce has changed in the 21st century. Almost anything […]

Manila, PH – Selling can be challenging. It is a process with no shortcuts but improving your salesmanship skills can take your business to the next level. The sales profession moves faster than ever today. In the blink of an eye, new competitors emerge, products similar to yours are released, and before you know it, […]

Manila, PH – Social media has transformed today’s marketing with the right use of social media platforms for lead generation. Marketers utilize social media to engage more customers and get leads for business. Social media is an excellent channel to grow your brand, connect with your potential customers, facilitate lead generation and brand building as […]

Manila, PH – Learn the fundamentals, principles, executions and industry best practices of event management. Get up-close, personal and work with leading industry Event Experts. Be a certified Event Manager, Organizer, Producer and Professional in the 13th Event Management Certification Course 2019 on November 20-22, 2019 at AIM Conference Center, Makati City, PH. WATCH: https://www.youtube.com/watch?v=FB-ueP912MI […]

MANILA, PH – Brands are the company’s most valuable assets. As it enters the market, it is critical to develop, strengthen, defend and manage its brand equity through time. Know how brand equity management and get strategies for maximizing your brand management program in the ‘Brand Equity Management Seminar 2019’ on November 19, 2019 at […]

MANILA, PH – Learn the fundamentals and creatively break the rules upon mastery in the Graphics and Publishing Seminar 2019 on November 07 – 08, 2019 at AIM Conference Center, Makati City, PH. WATCH: https://www.youtube.com/watch?v=xCUIYHNjRZg The Graphics and Publishing Seminar aims to improve your skills and productivity in creating design and marketing materials for print, […]

Manila, PH – What will be the media landscape in the year 2020? Get fresh data insights as leading industry Experts unleash media consumption forecast and analysis in an annual forum. Media Outlook points where opportunities for growth are occurring, discusses trends that companies should be mindful of, and which markets are emerging in the […]

Manila, PH – Strategic planning is a tool that is useful for guiding day-to-day decisions and for evaluating progress. It allows organizations to be proactive rather than reactive. It sets up a sense of direction and increases operational efficiency. Lead your company to strategic transformation through process management, performance management, customer-centricity, and sustained culture of […]

Manila, PH – Customer satisfaction begins with understanding the customer. Learn the processes in the customer journey, engage the customer in each stages, and lead them towards path to purchase. Attend the Customer and Account Service Management Seminar 2019 on October 22, 2019 at AIM Conference Center, Makati City, PH. Learn More: https://www.fmi.com.ph/events/customer-and-account-service-management-seminar-2019-october/ This seminar […]

Manila, PH – How do you manage projects successfully based on requirements of business? Know how to leverage on the powerful tools and techniques in the 8th Project Management Seminar – Workshop 2019 on October 03-04, 2019 at Makati Sports Club, Makati City, PH. This 2-day program is designed to help participants augment their existing […]

Manila, PH – Sales pitches present the product/service to attract attention of customers. It is an important selling technique for entrepreneurs. It is vital if you want to turn prospects into paying customers. An excellent sales pitch is convincing and persuasive so a prospect is moved into buying a product. Know how to acquire customers […]

Manila, PH – Excellent implementation of Balanced Scorecard (BSC) aligns organizational processes with strategic priorities. It translates the mission and strategy of an organization into concrete actions and create alignment between teams and all members of the organization to concentrate on its strategic priorities. The Balanced Scorecard (BSC) measures and tracks performance across the organization. […]

Manila, PH – Given the increasing globalization and pressing issues in the economy, current risk analysis tools and techniques are required to address these complexities of the risk environment. Risk Management is a discipline that every organization needs to institutionalize. Achieve operational excellence and continuous improvement by creating a risk-free environment in the ‘Risk Management […]

Manila, PH – Leading industry Experts in digital marketing will present thought leadership, trends, industry best practices, and techniques to guide you in your digital strategies. Catch these meaningful and relevant learning sessions in the 14th Digital Marketing in a BLINK Seminar 2019 on August 8-9, 2019,at AIM Conference Center, Makati City, PH. Learn More: […]

Manila, PH – Successful brands learned to understand their customers, deliver compelling and engaging experiences. As customer experience (CX) becomes key to business sustainability, Customer Experience (CX) innovators now are mandated to ‘be the engine of growth’ for the company. Learn how to create remarkable customer experiences in the 5th Customer Experience (CX) PH Seminar […]

Manila, PH – Customer satisfaction begins with learning and understanding the customer. Learn the processes in the customer journey, engage the customer in each stages, and lead them towards path to purchase. The seminar will widen your knowledge in terms of strategies, approaches, tips and techniques on customer retention. Learn how to motivate employees to […]

Manila, PH – Learn the fundamentals and industry best practices of event management. Be a certified Event Manager, Organizer, Producer and Professional in the 12th Event Management Certification Course 2019 on June 26 – 28, 2019 at AIM Conference Center, Makati City, PH. Learn More: https://www.fmi.com.ph/events/the-12th-event-management-certification-course-2019/ Alice Conway, CSEP, CHEP, Director of Event Management – […]

Manila, PH – Come and visit to the biggest gathering of Creative Imaging, Signs and Printing Expo in the Philippines! Get closer and engage with key players in graphic arts, creative imaging, signs, printing and industries. Know what’s the latest trends and technologies in the 24th Graphic Expo 2019 on June 06-08, 2019 at the […]