Delivering Excellent Customer Service and Experience Webinar 2023

Introduction Dr. Peter Drucker, PhD., reminds us that the purpose of the business is to create and keep customers. It is the customer that determines what a business is, what it produces, and whether it will prosper. To satisfy the customer is the mission and purpose of the business. Whether your company is big, small, […]

Date: March 7, 2023
Location: via Zoom

Digital Marketing in a BLINK Seminar 2023

BLINK Seminar provides you with framework, thought leadership, industry best practices, tips, tactics and techniques to guide your digital strategies. Learn what are effective digital marketing strategies. Get the latest digital marketing updates and trends from leading Industry Experts. The Digital Marketing in a BLINK Seminar is designed specifically for YOU: the digital marketing professionals. […]

Date: February 28, 2023
Location: Makati Sports Club, Salcedo Village Makati City, PH

Creating Content Marketing That Matters Seminar 2023

Introduction Content is power. Excellent content can forge genuine connections with customers. It is every brand’s key to capturing their customer’s attention and sustaining a favorable brand reputation. People and brands are telling stories every day. The internet is crowded and noisy with promotions, infographics, flashing banners, memes, clickbait, subscription pop-ups, white paper, blogs, videos, […]

Date: February 16, 2023
Location: Makati Sports Club, Salcedo Village Makati City, PH

Media Outlook 2023

Introduction Navigating through the uncertainties of global and Philippine economic realities in 2023, one asks: what is the face of Philippine media in these abnormal times? What is the redefined Philippine media landscape in the VUCA world (Volatile, Uncertain, Complex, Ambiguous) of 2023? Not so easy to answer for crystal balls in the midst of […]

Date: February 8, 2023
Location: Makati Sports Club Leviste St., Salcedo Village Makati City, PH

Customer and Account Service Management Training Webinar 2023

Introduction Every company needs to win customers and delight them. Since the customer is the life blood of the business, it is necessary to take care and give customers the best satisfactory service. Customer satisfaction begins with learning and understanding the Customer Journey. Acquiring customer is an expensive program so we must make the best […]

Date: February 24, 2023
Location: via Zoom