Customer and Account Service Management Seminar 2020

Introduction Every company needs to win customers and delight them. Since the customer is the life blood of the business, it is necessary to take care and give customers the best and satisfactory service. Customer satisfaction begins with learning and understanding the customer journey. Acquiring customer is an expensive program so we must make the […]

Date: May 12, 2020
Location: AIM Conference Center Makati City, PH

The 14th Event Management Certification Course 2020

Introduction The proliferation of events as a strategic marketing tool used by companies and brands to introduce and promote products and services lead practitioners to take a closer look at the ‘science of event management’ as a multi-disciplinary field of study. Its recent growth led Experts on event management to establish the discipline as a […]

Date: June 17 - 19, 2020
Location: AIM Conference Center Makati City, PH

The Graphics and Publishing Seminar 2020

Learn from the Masters. Learn from the Pros. The seminar aims to improve your skills and productivity in creating design and marketing materials for print, web and videos. Learn how to create effective design logos, videos and web for your communication projects. Learn the fundamentals and creatively break the rules upon mastery. KEY SEMINAR TOPICS […]

Date: April 29 - 30, 2020
Location: AIM Conference Center Makati City, PH

The 9th Project Management: Tools & Techniques Seminar-Workshop 2020

Overview The seminar-workshop is poised to acquaint participants to the traditional and agile approach to project management. Participants are expected to gain a better understanding and appreciation of the two (2) counter-intuitive yet complementary modalities of managing project. At the end of the seminar-workshop, the participants will be armed with learning that will allow them […]

Date: May 5 - 6, 2020
Location: Makati Sports Club, Makati City, PH

The 11th Six Sigma and Process Improvement Conference 2020

Introduction In the age of the Fourth Industrial Revolution (4R), business transformation, digital innovation, and customer experience are the pillars necessary to navigate current market shifts and changing consumer preferences. Where is your company in its digital business transformation journey at this stage? To be successful in the new age of commerce, size is no […]

Date: April 23 - 24, 2020
Location: AIM Conference Center, Makati City, PH

Crisis Management and Business Continuity Planning (BCP) Seminar 2020

Introduction Your company’s future depends on people, processes and technology. Being able to handle any incident effectively can have a positive effect on company’s reputation and market value, and it can increase customer confidence. ‘Organizations must understand the processes within the business and the impact of the loss of these processes over time. These losses […]

Date: April 16 - 17, 2020
Location: AIM Conference Center, Makati City, PH

Brand Equity Management Seminar 2020

Introduction ‘The marketing battle will be a battle of brands, a competition for brand dominance ..’ – Larry Light, Journal of Advertising Research Markets recognize ‘brands’ as the company’s most valuable assets. As brands enter the market, it is critical to develop, strengthen, defend and manage its brand equity through time. The power of brand […]

Date: April 3, 2020
Location: AIM Conference Center, Makati City, PH

The 15th Digital Marketing in a BLINK Seminar 2020

Introduction What should marketers focus on to improve their digital marketing in 2020? The biggest drivers of digital transformation are customer experiences, data analytics, and innovation in mobile. Marketers are gathering data and closely monitoring technologies to craft programs and campaigns to grow and scale their brands. The prevalence and ubiquity of mobile has enabled […]

Date: March 10 - 11, 2020
Location: AIM Conference Center, Makati City, PH

The 6th Customer Experience Management (CXM) PH Seminar 2020

Introduction Customer Experience Management (CXM) is a process of designing and optimizing customer interactions to meet or exceed customer expectations (Salesforce Get Feedback Blog). As customer experience becomes key to business sustainability, successful brands learned to understand customer to deliver compelling and engaging experiences in the moment. Customer experience management determines whether your company succeeds […]

Date: March 20, 2020
Location: AIM Conference Center, Makati City, PH

Salesmanship Seminar 2020

Selling is a skill. Be the world’s greatest salesman. Every marketer wants to win customers and increase sales. You can be a prolific and effective salesman by learning and understanding customers – their needs, motivations, interests, thinking, behavior, and overall lifestyle.. Know the selling process, strategies, creative approaches, tips and techniques. Learn what and how […]

Date: March 4, 2020
Location: AIM Conference Center, Makati City, PH