Transformational Leadership in the VUCA World

Managing Consultant
MVHS Management Consultancy/Six Sigma Black Belt

Mike is a Certified Management Consultant (CMC®), Resource Speaker, and Trainer who carries more than twenty (20) years of experience with a record of accomplishments in the area of Strategic Planning & Management, Operational Excellence, Operations Management, Business Process Improvement, Project and Program Management, Process Management and Documentation, Organizational Development, Change Management, Training & Development, Risk Management, Business Continuity Management, Crisis Management, and Information Security.

Mike has corporate and consultancy exposure/skills applied in various industries, such as: Telecommunications, Insurance, Business Process Outsourcing (BPO), Direct Selling, Wellness, Healthcare, Hospitality, E-commerce, Social Medial Application, Cruise and Academe.

Held key management positions prior to going full time as a management consultant. Previous positions include being the Vice President of Star Cruises (Philippine Operations) and Director for Continuous Improvement (Asia-Pacific) of Sitel Corporation. A former Vice-Chairman of the iBPAP Quality Council and a former Trustee of the Philippine Society for Quality, Inc (PSQ).

Mike holds a degree in Industrial Engineering with minor in Mechanical Engineering from De La Salle University. A Certified Management Consultant (CMC®) under the international standards of the International Council of Management Consulting Institutes and a Certified Master Project Manager under the American Academy of Project Management. Completed his Six Sigma Black Belt Training Course from Motorola University and with Certificate IV Training and Assesament under the North Australia Career & Training Services.

Country General Manager
Crawford & Company Global Business Service Center

Maria Necita Geronimo, or GiGi, is the current Country General Manager for Crawford & Company’s Global Business Service Center, and concurrent Corporate Board Secretary and Treasurer of Crawford’s various Philippine entities. She is passionate about Operational Excellence in the areas of Information Technology, Finance, Quality and Human Capital Management. GiGi has built several multi-function Captive Shared Service Centers for various multinational companies, such as: SC Johnson, SunPower, Deltek and Misys, amongst others. This provided her extensive experience in leading and deploying interventions and new strategies to optimize productivity and attain desired business results.

GiGi is a Certified Six Sigma Black Belt Professional, and holds Continuing Education Certifications for Business and HR Analytics, Financial Planning and Analysis. She holds consultancies and conducts trainings, which is part of her advocacy.

Executive Director, ITD World

She is currently the Philippine Country Head of ITD World, part of the Malaysian-based Institute of Training and Development Group, a leading global leadership development organization and provider of business education, corporate training, professional competency development programs, business coaching and consulting services, as well as mega events and conferences in Asia Pacific.

A Top Master Trainer of Thomas Crane’s The Heart of Coaching™ and certified international coach and facilitator of Jack Canfield’s The Success Principles™; John C. Maxwell’s Developing the Leader Within You, Winning with People and Laws of Teamwork; Dr. Leonard Yong’s Emotional Excellence™; and Business Consultants’ LIFO (Life Orientation) Method.

She is a John Maxwell Certified Coach, Trainer and Speaker and Certified instructor of The Dale Carnegie Course: Effective Communication and Human Relations, High Impact Presentations, Sales Advantage, and Dale Carnegie Seminars as well as Development Dimensions International’s Interaction Management, Techniques for an Empowered Workforce, Targeted Management, Targeted Selection and Service Plus programs.

Serely has been in the human resource and organization development profession for more than twenty (20) years. She has extensive experience in international HRD and has delivered learning and development solutions to many of the world’s leading companies.

She began her career as an Organization Development Specialist at A. Soriano Corporation, a conglomerate consisting of affiliate and subsidiary companies from various industries. She then moved on as an Associate Consultant at SGV-Development Dimensions International, a joint venture between SGV (an auditing and consulting firm) and DDI (a human resource consulting firm based in Pennsylvania, U.S.A.). She was also the Manager for Marketing and Instruction of Dale Carnegie Training, a global performance-based training and consulting company, based in New York, U.S.A.

She is Past President of ARTDO International (formerly Asian Regional Training and Development Organization), Past President and Chairperson of the Philippine Society for Training and Development (PSTD) and Past Director & Officer of the People Management Association of the Philippines (PMAP).

She has a Master’s degree in Management (MBA) from Asian Institute of Management.

Graduated Bachelor of Science in Psychology and Bachelor of Science in Commerce Major in Human Resource Development from St. Scholastica’s College.