Past Events

The 4th Customer Experience (CX) PH Seminar 2019

Introduction As customer experience becomes key to business sustainability, CX innovators now are mandated to ‘be the engine of growth’ for the company. Successful brands learned to understand customer to deliver compelling and engaging experiences in the moment. The next breed of CX innovators, however, are using smart insights derived from deep customer understanding to […]

Date: May 24, 2019
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The Graphics & Publishing Seminar 2019

Learn from the Masters. Learn from the Pros. The seminar aims to improve your skills and productivity in creating design and marketing materials for print, web and multimedia projects. Learn how to create effective design and videos for your communication projects. Learn the design fundamentals and creatively break the rules upon mastery. KEY SEMINAR TOPICS […]

Date: March 26 - 27, 2019
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Customer and Account Service Management Seminar 2019

Introduction Every company needs to win customers and delight them. Since the customer is the life blood of the business, it is necessary to take care and give customers the best and satisfactory service. Customer satisfaction begins with learning and understanding the customer journey. Acquiring customer is an expensive program so we must make the […]

Date: March 29, 2019
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Artificial Intelligence (AI) and Machine Learning (ML) Forum 2019

Organized By Fiera de Manila, Inc. https://www.fmi.com.ph Pyramid Learning Platforms http://www.pyramidplatforms.com Introduction The world is digitally connected faster than ever. Technologies are disrupting the world in an exceptional speed, having great impact particularly in the transformation of business models, companies, and industries. A new age has emerged: Artificial Intelligence (AI) and Machine Learning (ML) as […]

Date: March 28, 2019
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The 10th Business Process Management (BPM) and Balanced Scorecard Seminar-Workshop 2019

Overview Practicing BPM (Business Process Management) allows organizations to evaluate and control their processes to align with business goals. It involves standardizing processes, reducing errors, and mitigating risks. It enables continuous change so the improvements are implemented and sustained over time. BSC (Balanced Scorecard), for its part, has become a strategic and management system tool […]

Date: April 24, 2019
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