Past Events

Customer and Account Service Management Seminar 2019

Introduction Every company needs to win customers and delight them. Since the customer is the life blood of the business, it is necessary to take care and give customers the best and satisfactory service. Customer satisfaction begins with learning and understanding the customer journey. Acquiring customer is an expensive program so we must make the […]

Date: July 3, 2019
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Salesmanship Seminar 2019

Selling is a skill. Be the world’s greatest salesman. Every marketer wants to win customers and increase sales. You can be a prolific and effective salesman by learning and understanding customers – their needs, motivations, interests, thinking, behavior, and overall lifestyle.. Know the selling process, strategies, creative approaches, tips and techniques. Learn what and how […]

Date: July 2, 2019
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The 7th Project Management: Tools & Techniques Seminar-Workshop 2019

Introduction Projects are part of everyone’s life. Whether applied in work, business, or in certain facets of life, we do projects. Projects are simple or complex. Some projects are inexpensive while others are costly. There are projects that can be executed alone while most projects are done with team members. Projects can be frustrating and […]

Date: June 13 - 14, 2019
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The 4th Customer Experience (CX) PH Seminar 2019

Introduction As customer experience becomes key to business sustainability, CX innovators now are mandated to ‘be the engine of growth’ for the company. Successful brands learned to understand customer to deliver compelling and engaging experiences in the moment. The next breed of CX innovators, however, are using smart insights derived from deep customer understanding to […]

Date: May 24, 2019
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The Graphics & Publishing Seminar 2019

Learn from the Masters. Learn from the Pros. The seminar aims to improve your skills and productivity in creating design and marketing materials for print, web and multimedia projects. Learn how to create effective design and videos for your communication projects. Learn the design fundamentals and creatively break the rules upon mastery. KEY SEMINAR TOPICS […]

Date: March 26 - 27, 2019
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