Past Events

Customer and Account Service Management Webinar 2022

Introduction Every company needs to win customers and delight them. Since the customer is the life blood of the business, it is necessary to take care and give customers the best and satisfactory service. Customer satisfaction begins with learning and understanding the customer journey. Acquiring customer is an expensive program so we must make the […]

Date: August 5, 2022
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Project Management Tools & Techniques 2022 Webinar

Introduction We live in a VUCA world (Volatile, Uncertain, Complex and Ambigious). We experienced major disruptions of the pandemic that changed and altered our businesses and lives. The new normal requires individual and organizations to respond to changes with speed, flexibility and resiliency to survive. We need to build agility, in terms of capacity and […]

Date: July 5 - 6, 2022
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Best-In-Class Customer Engagement Through Omni-Channel Marketing Webinar 2022

Introduction More human communication leads to better business results. How do brands specifically implement their customer engagement at this time of post-pandemic? What works and what are the best practices? This webinar will share knowledge and fresh insights on effective ways to implement customer engagement and how to deploy omni-channel marketing. Key Webinar Topics 1. […]

Date: May 20, 2022
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Luxury Brand Management Webinar

Introduction Brand positioning is key strategic tool in managing brands. Luxury brands have its niche market and unique positioning. Having identified its price points in the upscale, brands have to learn the principles, concepts, dynamics and customer experience of luxury management to effectively penetrate its target customers in today’s market environment. In this webinar, marketers […]

Date: September 13, 2022
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Risk Management Webinar

Introduction ‘Some risks that are thought to be unknown, are not unknown. With some foresight and critical thought, some risks that at first glance may seem unforeseen, can in fact be foreseen. Armed with the right set of tools, procedures, knowledge and insight, light can be shed on variables that lead to risk, allowing us […]

Date: May 6, 2022
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