Past Events

Customer and Account Service Management Seminar 2020

Introduction Every company needs to win customers and delight them. Since the customer is the life blood of the business, it is necessary to take care and give customers the best and satisfactory service. Customer satisfaction begins with learning and understanding the customer journey. Acquiring customer is an expensive program so we must make the […]

Date: May 12, 2020
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The 9th Project Management: Tools & Techniques Seminar-Workshop 2020

Overview The seminar-workshop is poised to acquaint participants to the traditional and agile approach to project management. Participants are expected to gain a better understanding and appreciation of the two (2) counter-intuitive yet complementary modalities of managing project. At the end of the seminar-workshop, the participants will be armed with learning that will allow them […]

Date: May 5 - 6, 2020
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The 15th Digital Marketing in a BLINK Seminar 2020

Introduction What should marketers focus on to improve their digital marketing in 2020? The biggest drivers of digital transformation are customer experiences, data analytics, and innovation in mobile. Marketers are gathering data and closely monitoring technologies to craft programs and campaigns to grow and scale their brands. The prevalence and ubiquity of mobile has enabled […]

Date: March 10 - 11, 2020
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Salesmanship Seminar 2020

Selling is a skill. Be the world’s greatest salesman. Every marketer wants to win customers and increase sales. You can be a prolific and effective salesman by learning and understanding customers – their needs, motivations, interests, thinking, behavior, and overall lifestyle.. Know the selling process, strategies, creative approaches, tips and techniques. Learn what and how […]

Date: March 4, 2020
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Risk Management Seminar 2020

Introduction ‘Some risks that are thought to be unknown, are not unknown. With some foresight and critical thought, some risks that at first glance may seem unforeseen, can in fact be foreseen. Armed with the right set of tools, procedures, knowledge and insight, light can be shed on variables that lead to risk, allowing us […]

Date: February 20, 2020
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