Companies that put the customer at the heart of their business are more profitable than their competitors. Their biggest growth factor is - they focus on a customer journey strategy.
We are now eights months in the pandemic and there seems to be a continuing uncertainty looming for 2021
in terms of economic and business recovery. Many companies are starting their strategic plans for 2021 including budget deliberations being undertaken by government at this time.
In these pandemic times, crisis situation occured in business. The need to know how to implement business continuity plan is a must for business owners, managers and stakeholders.
People and brands are telling stories every day.
The internet is crowded and noisy with promotions, infographics, flashing banners, memes, clickbait, subscription pop-ups, white paper, blogs, videos, vblogs, podcasts, and many more.
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